Introduction

Maison Tindi is an e-commerce site accessible via the Internet at the address https://www.maisontindi.fr, registered with the Trade and Companies Register of Lyon under number 899 051 130. The head office is located at 42 Avenue Lacassagne, 69003 Lyon, reachable at the address contact@maisontindi.fr. The person responsible for processing the personal data of users of the Site is Mrs Sarah KHIRDINE, publisher of the Site and manager of Maison Tindi. 

At Maison Tindi, we are concerned about respecting the privacy of our visitors and users and we are transparent about the collection and use of personal data. To that end, this Privacy Policy describes how and why we collect and use such personal information, and also explains the rights of visitors and Customers. 

1. Legal framework – compliance with GDPR and French law

The processing of personal data of users of the Maison Tindi Site is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, relating to the protection of individuals with regard to the processing of personal data. personnel and the free movement of such data (hereinafter referred to as the GDPR) and French law n° 78-17 of January 6, 1978 relating to data processing, files and freedoms. ​​

​

2. Collection of personal data 
The personal data of visitors and Customers on the Maison Tindi Site is collected. 
- through cookies. The Internet user can deactivate them by following the instructions provided by their browser;
- via the contact form available on the Site in the CONTACT tab; 
- by creating a customer account on the Maison Tindi Site; 
- by placing an order on the Site. 
The Site is not intended for users under the legal age of majority or without full legal capacity except with the consent of their legal guardian. If you do not have full legal capacity, you should not order from the Site or provide us with any personal information. We reserve the right to request proof of age at any time in order to be able to verify whether minors are using our services. If we learn that a minor is using our services, we may deny them access to our services and block that user, and we may delete any information we have about that user. If you have reason to believe that a minor has disclosed information to us, please contact us at the following address: contact@maisontindi.fr. 

​

3. Type of personal information collected
- Individually identifiable information:

• Identity: title, surname, first name, address, delivery address, telephone number, e-mail address, date of birth, internal processing code allowing the identification of the customer, data relating to registration on opposition lists.

• Data relating to orders: transaction number, details of purchases, amount of purchases, data relating to the payment of invoices (payments, unpaid bills, discounts), product returns.

• Data relating to the means of payment: bank card number, expiry date of the bank card, visual cryptogram (which is immediately erased).

• Data necessary for carrying out loyalty and prospecting actions: purchase history.

 

- Unidentified and non-identifiable information that you provide during the registration process or that is collected through the use of the Site. Non-personal information does not identify the people from whom it was collected. The non-personal information we collect consists primarily of technical information and aggregate usage information.

​

4. Purposes of collecting information

- Execution of orders placed on our website and management of the relationship with our customers;

- to respond to feedback, inquiries and requests and to provide support;

- create and manage user profiles, 

- send commercial solicitations by e-mail on products similar to those ordered by customers;

- send commercial solicitations by email on other products offered by Maison Tindi;

- to investigate violations and enforce our terms and policies and to comply with law, regulation or government request;

- to develop, personalize and improve our services;

- other internal, statistical and research purposes.

​

5. Duration of retention of personal data
The data will be kept for a period of 3 years from the date of their collection. During this period, we put in place all means capable of ensuring the confidentiality and security of your personal data, so as to prevent their damage, erasure or access by unauthorized third parties.

​​​

6. Communication of personal data:

The Publisher of the Maison Tindi Site is the recipient of all categories of data.
The data may be communicated, in whole or in part, to service providers involved in the ordering process such as carriers. 

Personal information may also be disclosed in the following circumstances: to investigate, detect, prevent or take action regarding illegal activities or other misconduct; to establish or exercise our rights of defence; to protect our rights, property, or personal safety and the safety of our users or the public.

​

7. Rights of the person whose data is collected
The person whose personal data is collected has the right:

– in accordance with law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, to ask the data controller for access, rectification or deletion of the personal data collected, or a limitation processing relating to the data subject;

– to oppose the processing;

– the portability of its data;

– to lodge a complaint with a supervisory authority such as the CNIL via the following URL: https://www.cnil.fr/;

– to withdraw consent at any time, without affecting the lawfulness of the processing based on the consent given before its withdrawal, this right existing exclusively when the processing is based on Article 6, paragraph 1, point a ) Or on Article 9, paragraph 2, point b) of the GDPR, i.e. on the consent of the data subject to the processing of his or her personal data for one or more specific purposes._d04a07d8-9cd1- 3239-9149-20813d6c673b_​​

​

8. Use of Google Analytics

Personal data processed – Google processes the data mentioned in its privacy policy (https://support.google.com/analytics/answer/6004245?hl=en / https://policies.google.com/privacy?hl=fr#infocollect).  This data includes in particular the IP address of the devices used to consult the site.

​

9. Social activities on the Site:

The Customer may participate in certain social activities such as the publication of content, information or comments. The content or information it provides in these areas may be read, collected and used by others who have access to it. We do not recommend that you send to a server or share any information that you do not wish to be made public. If you submit content to our Digital Properties or otherwise provide it in connection with the use of a Service, you do so at your own risk. We cannot control the actions of other users or members of the public who may access your information and content. You understand and acknowledge that, even after removal by you or us, copies of your information may remain viewable on archived or cached pages, or that a third party may have copied or stored such content._cc781905- 5cde-3194-bb3b-136bad5cf58d_

​

10. Protection and storage of personal data

The digital resource hosting service provides Maison Tindi's online platform through which the company offers the sale of its products. Personal data may be stored through our hosting provider's data storage, databases and general applications. It stores data on secure servers behind a firewall and it provides secure HTTPS access to most of its services. Information may be retained, processed and stored in the United States of America, Ireland, Japan, Israel and other jurisdictions as necessary for the proper provision of our services and/or as required by law. required.

Despite the measures and efforts taken by Maison Tindi and our hosting provider, we cannot and do not guarantee the absolute protection and security of any information you upload, post or otherwise share with Maison Tindi or other people. For this reason, it is requested to configure strong passwords and, as far as possible, not to provide Maison Tindi or others with confidential information which could significantly or permanently harm the Customer if they were disclosed. Additionally, as e-mail and instant messaging are not considered secure forms of communication, we request that you do not disclose confidential information through these two communication channels.

​

If you have general questions about the services or the information we collect about you and how we use it or if you wish to modify or delete it, please contact us at the following address: contact@ maisontindi.fr.

​​